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Home Students' Grievance & Dispute Resolution

Students' Grievance & Dispute Resolution

Students who have any grievances or complaints can communicate directly with the relevant staff who will assist them.

Relevant Staff

Grievance or Complaint

Academic Behaviour Student Contract
Admissions Manager    
Early/ Junior Years Homeroom Teacher  
Secondary Homeroom Teacher  
Secondary Subject Teacher
(Subject related only)
Early/ Junior Years Coordinator/ Year Group Coordinator/ PYP Coordinator/ Asst. Head of Primary  
Head of Student Services/ Pastoral Coordinator/ Counselor    
Academic Coordinator/ IBMYP Coordinator/ IBDP Coordinator    

Upon receipt of your grievance or complaint, the school will acknowledge within 1 to 2 days. After which, the investigation and resolution will be within 7 to 14 days.